Karthik Nagendra
Chief Marketing Officer at DemandFarm
Maximizing Customer Retention with Key Account Management
Looking for valuable insights into growing your existing customer base?
The Shift Podcast has got you covered!
In episode #9 of The Shift Podcast Dr. Karthik Nagendra speaks to Sherrod Patching, VP CSM at Gitlab to delve into customer retention trends, strategies, challenges, and much more.
Learn how to leverage customer success and account management teams to drive growth. In this podcast, you’ll get to:
- Understand emerging trends in customer success
- Align product features with customers’ top-level business objectives
- Address challenges in account planning and governance
- Leverage analytics and Big Data for customer success and account management
Tune in to The Shift today!
Ready to discuss your Account Management Needs?
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View MOREAbout The Author
Milind Katti
COO & Co-Founder, DemandFarm
Milind is the COO & Co-Founder of DemandFarm. He co-founded DemandFarm to build smart software technology to bring Account Planning and Relationship Intelligence into your CRM, making Key Account Management data-driven, predictable and scalable.Milind has close to 25 years of experience in sales & marketing. He is an Electronics & Communication Engineer with MBA in Marketing. He enjoys long-distance running, loves reading history, and above all else, he is a humanist.